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VlookGlasses Phone Numbers and Emails

Customer Service Number:

  • (757) 918-8899
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VlookGlasses Email:

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VlookGlasses Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • VlookGlasses Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call VlookGlasses is 7579188899.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as VlookGlasses may ask you for the following information to identify you as a customer: password, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

VlookGlasses Website:

VlookGlasses Help Center:

Corporate Office Address:

Vlook Optical Technology Co. Limited
Yau Lee Centre, Unit 83 3/F, No.45 Hoi Yuen Road
Kwun Tong, Hong Kong
Hong Kong

Other Info (opening hours):

Other Location:

Attn: Warehouse

3030 Taranto Heights Avenue

Henderson, NV 89044

More contact details

VlookGlasses Customer Service Reviews

1.6 / 5
Poor
Natasha C Gvh
Not a happy camper

I ordered my eye glasses November 2, 2024. I still haven't received them yet.

They were suppose to arrive by November 22. I'm sure i wont get them now until after the Thanksgiving break.

Carolynn Usw
Sorry
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I've done business with vlook glasses before . This time was disturbing very frustrating . nothing seems to be wrking

Yanira T Vxb
Gracias

El servicio @un bueno aunque no me han llegado los espejuelos .
Necesito saber la estadística de ellos.

Rita T Vrk
Glasses were completely wrong prescription

would never recommended because the eye doctor tested the glasses and they were the completely wrong prescription

Summary of VlookGlasses Customer Service Calls

142 TOTAL
CALLS
01:14 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VlookGlasses?

Shipping and Delivery Question:

  • “I received wrong order”
  • “Haven't received my order”
  • “Never receive my package”

Product/ Service Question:

  • “Trying to order a pair of frames”
  • “Error en receta”
  • “Broken glasses”

Request for Information Question:

  • “Help with ordering reading glassed.”
  • “Check order status”
  • “Need help to créate pasword and i whant to now were my package”

Return/ Replace Question:

  • “Frame replacement”
  • “Exchange”
  • “Need to return item”

Activation/ Cancellation Question:

  • “Cancelar orden”
  • “Cancellation of Am order”
  • “Cancellation of my order”

Account Question:

  • “Wrong postal code on my order”

Refund Question:

  • “Refund”
  • “I was sent 2 pair of the same kind of glasses and I want to send the second pair back for a refund they are non prescription lenses glasses”

Payments and Charges Question:

  • “I was charged twice for a product”
  • “Payment”

Website/ Application Question:

  • “I do not see my purchase on the website”

Cards Question:

  • “Don't understand why do I have to give you a card number To get help”

Other Question:

  • “Name of glasses”
  • “Devolución”
  • “Pirchase problem”

Compare VlookGlasses Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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